Click to Call CTI for CRM Click to Call CTI for CRM

Productivity
Version: 3.0.6
Last Update: 2021-06-17

Overview

Click to Call CTI for CRM is a Chrome extension developed by Third Lane Technologies. According to the data from Chrome web store, current version of Click to Call CTI for CRM is 3.0.6, updated on 2021-06-17.
3,000+ users have installed this extension. 22 users have rated this extension with an average rating of 4.55.
developer website: www.thirdlane.com

Click to Call dialing from web pages, integration with any softphone, screen pops in Salesforce and other CRMs

Click to Call, also known as Click2Call, or Click to Dial allows you to click a phone number on any web page and make a phone call.

Click to Call CTI for CRM extension by Thirdlane converts phone numbers on web pages into clickable links to allow quick dialing and integrates with various CRMs and Service Desk applications.

With Click to Call CTI for CRM extension you can:

■ Use Click to Call CTI for CRM integration extension with or without other Thirdlane products

Click to Call CTI for CRM extension works best when used with Thirdlane PBX or Thirdlane Multi Tenant PBX, and alongside the desktop version of Thirdlane Connect. When used with Thirdlane PBXs it can also work with your desk or mobile phone. You can also use this extension with any desktop soft phone that works with your telephony server.

■ Use Click to Call while you work inside your CRM

Login into your web based CRM, and Click to Call CTI for CRM extension will find callers or contacts on active calls and display contact or lead information (screen pop).

■ Choose one of the popular CRMs - Salesforce, Zoho, Zendesk, Freshdesk and others

If you tell us about your CRM and we will be happy to add it to Click to Call CTI for CRM extension

■ Easily add call notes to CRM

You can add call notes for all the incoming and outgoing calls

■ Combine Click to Call CTI for CRM extension with Thirdlane Connect

This way you can use Click to Call CTI for CRM extension for Click2Call ( Click to Call ) and Thirdlane Connect for voice and video calls, instant messaging, voice and video conferencing, and CRM integration.

Visit https://thirdlane.com for more information about Thirdlane.

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Change Log:

0.0.1
Initial version

1.0.2
Full refactoring.
Added Thirdlane Telephony SDK, new popups(config, dialer), new settings page, additional lookup url

1.0.3
Fixed configuration screen, added Spanish language support

1.0.4
Added click2-call and phone number lookup for Salesforce

1.0.5
Fixed telephony channel subscription

1.0.6
Minor bug fixes

1.0.7
Telephony SDK update

1.0.9
Support for Unicode

1.0.10
Added click to call and phone number lookup for Freshdesk

1.0.11
Improved Freshdesk support

1.0.14
Added click to call and phone number lookup for Smart Advocate

1.0.19
Added click to call and phone number lookup for Zoho CRM

1.1.2
Added click to call and phone number lookup for Pipedrive CRM

2.0.1
Major refactoring

2.0.11
Salesforce lookup bug fix

2.1.10
Fixes to Smart Advocate support

2.1.12
Added click to call and phone number lookup for Zendesk

2.2.2
Telephony API changes

2.2.20
Internal messaging core bug fix

2.3.2
Update to support new Google security policy
Fixes for display of data entered by the user

3.0.3
Fix for excessive CPU utilization, major performance improvements

3.0.4
Context menu bug fix

3.0.5
Added dial prefix, updated number recognition exceptions

3.0.6
Adapted desktop notification rules
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Rating

4.55

22 ratings

Total Installs

3,000+

Information

Last Update

2021-06-17

Current Version

3.0.6

Size

2.37MiB

Author

Third Lane Technologies

Website

www.thirdlane.com

Category

Productivity

Latest Reviews

See More

avatar Yulia Borushok
2021-06-11

Works great, perfect click to call solution

avatar Alexandr Nohrin
2021-01-22

Best extension for click-to-call. I use it every day!

avatar 勇士川建国翻墙勇士川建国
2020-10-13

oh 上帝! 欧迈嘎嘎牛逼

avatar Martijn Laurense
2020-08-26

Stopped working after Google rolled out SameSite cookie policy for the second time. Warned Thirdlane in March 2020 that that was the problem. Google decided that due to the Covid 19 outbreak to rollback SameSite policy but on August 11 rolled this policy out again.
The Thirdlane people don't care apparently.

avatar Tim Perkins
2020-07-29

FINALLY an extension that handles Click-to-Call perfectly!