Gainsight Assist Gainsight Assist

Productivity
Version: 3.1.0
Last Update: 2023-04-20

User Reviews


avatar Joshua Mifsud
2021-09-21

Would love the ability to make the default to have "Log to TImeline" automatically ticked on all new emails and replies.

avatar Martin Bruyelles
2021-09-20

takes too much space

avatar Waqqas Awan
2021-09-09

Takes up too much real estate on gmail. There is a long strip/ area of gmail that becomes unusable when you enable this add-on.

avatar Jeffrey Kirkpatrick
2022-08-19

Would be better if:

- It wouldn't keep disappearing, requiring me to delete the plugin and re-add it.
- You could have folders for templates
- There could be some sort of pop-up letting a user know when an email fails to log or gets posted to Drafts (my CSMs have FULL draft folders). Once you send an email, it's pretty much out of mind - you have to actively think to go look at the Gainsight tag to see if it was successful or not.

avatar Sophie Hurst
2022-10-28

Useful when it works, but keeps disappearing and/or logging me out! Really frustrating.

avatar Jessika Rivera
2023-04-11

For the past couple of months the Gainsight extension has been cutting off the usable space in an email draft. The extension also disappears from time to time so none of my emails are being logged.

avatar Lloyd Jones
2023-03-20

An unreliable app - has failed three times in the past month. Requires a clean re-install to resolve.

avatar Stacey Clarke
2023-03-16

Keeps disappearing. Sending emails from within Gainsight is not an easy task.

avatar Marvin Eberhard
2023-03-02

constantly disappearing, logging me out, not properly drafting emails, takes up lot of space, just not great.

avatar Sophie Hurst
2022-10-28

Useful when it works, but keeps disappearing and/or logging me out! Really frustrating.

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