Collectly
Overview
Collectly is a Chrome extension developed by www.collectly.co.
According to the data from Chrome web store, current version of Collectly is 0.2.10, updated on 2022-10-05.
382 users have installed this extension.
1 users have rated this extension with an average rating of .
Use Collectly right from your EHR patient account screen.
Work in Collectly and your EHR side by side.
Collectly’s EHR extension for Google Chrome™️ allows you to work in Collectly and the EHR system side by side. You can view the patient’s chart in the EHR while messaging or building payment plans and taking payments—all in one window.
Collectly customers who use Athenahealth or eClinicalWorks can also use the extension to quickly find and pull up the corresponding patient’s information in Collectly. They can also add any patients from the EHR into Collectly with the click of the button.
More about Collectly: Collectly is a tech-enabled patient A/R service that works as an add-on for your EHR/PM and takes over your patient A/R within 0-90 days to accelerate patient cash flow, eliminate calls, and prevent patients from getting to be turned over to collections.
Collectly supports all major billing practices - from storing a card on file with AutoPay and payment plans to traditional billing with paper and digital statements and an automated A/R follow-up with emails, texts, calls, direct mail, live-chat, and even push notifications.
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Latest Reviews
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KiT
2021-05-10
This is a company whose "engineers" are "based out of Russia." Yet everything they represent online says NOTHING about this. We closed this account on behalf of our client 4 weeks ago and yet they still have access to our clients' protected health information. They give vague customer service style answers and when there is a real issue to troubleshoot, there were times where this agency just flat out did not get back to us..... Yet they are still accessing our clients' information regularly. I highly recommend NOT USING this company for collections!! As of this review (and 4-5 weeks of back and forth) this company is STILL accessing our clients' (and patients') information and telling us they have to "wait for their engineers to get back to them......FROM RUSSIA"...... They talk down to you when you have a legitimate issue and they do not take ownership of thier horrible practices. My staff has worked under HIPPA guidelines for 20 plus years and this agency straight up falsely cited HIPPA to us...... When asked to see Collectly HIPPA documentation on this, They ghosted us again. |
Christopher Douglas
2021-05-10
This is a company whose "engineers" are "based out of Russia." Yet everything they represent online says NOTHING about this. We closed this account on behalf of our client 4 weeks ago and yet they still have access to our clients' protected health information. They give vague customer service style answers and when there is a real issue to troubleshoot, there were times where this agency just flat out did not get back to us..... Yet they are still accessing our clients' information regularly. I highly recommend NOT USING this company for collections!! As of this review (and 4-5 weeks of back and forth) this company is STILL accessing our clients' (and patients') information and telling us they have to "wait for their engineers to get back to them......FROM RUSSIA"...... They talk down to you when you have a legitimate issue and they do not take ownership of thier horrible practices. My staff has worked under HIPPA guidelines for 20 plus years and this agency straight up falsely cited HIPPA to us...... When asked to see Collectly HIPPA documentation on this, They ghosted us again. |
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Christopher Douglas
2021-05-10
This is a company whose "engineers" are "based out of Russia." Yet everything they represent online says NOTHING about this. We closed this account on behalf of our client 4 weeks ago and yet they still have access to our clients' protected health information. They give vague customer service style answers and when there is a real issue to troubleshoot, there were times where this agency just flat out did not get back to us..... Yet they are still accessing our clients' information regularly. I highly recommend NOT USING this company for collections!! As of this review (and 4-5 weeks of back and forth) this company is STILL accessing our clients' (and patients') information and telling us they have to "wait for their engineers to get back to them......FROM RUSSIA"...... They talk down to you when you have a legitimate issue and they do not take ownership of thier horrible practices. My staff has worked under HIPPA guidelines for 20 plus years and this agency straight up falsely cited HIPPA to us...... When asked to see Collectly HIPPA documentation on this, They ghosted us again. |
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Christopher Douglas
2021-05-10
This is a company whose "engineers" are "based out of Russia." Yet everything they represent online says NOTHING about this. We closed this account on behalf of our client 4 weeks ago and yet they still have access to our clients' protected health information. They give vague customer service style answers and when there is a real issue to troubleshoot, there were times where this agency just flat out did not get back to us..... Yet they are still accessing our clients' information regularly. I highly recommend NOT USING this company for collections!! As of this review (and 4-5 weeks of back and forth) this company is STILL accessing our clients' (and patients') information and telling us they have to "wait for their engineers to get back to them......FROM RUSSIA"...... They talk down to you when you have a legitimate issue and they do not take ownership of thier horrible practices. My staff has worked under HIPPA guidelines for 20 plus years and this agency straight up falsely cited HIPPA to us...... When asked to see Collectly HIPPA documentation on this, They ghosted us again. |