David Witkowski
The Chrome app itself is great - makes it really easy to add and update contacts. So why one star? The backend system is horrible, and about every three months I have to file a support ticket because of failed synchronization with my Google accounts. I pay for a synchronization service - that doesn't reliably synchronize. And what's worse than a service that doesn't work? A service that doesn't reliably work - because you can't trust it.
Support tickets go unanswered for a few days. Then some low-level rep responds, and doesn't seem to understand the issue - despite the fact that I have this same issue about four times a year. Emails back and forth, each from them takes a couple of days, in some cases a week. They'll then promise to "talk to engineering" - which never happens. Again, this is something I pay for.
Apparently the company was acquired by Benchmark. I got a nice email from their new CEO talking about the acquisition. I emailed back, congratulated him on the acquisition, and expressed my sincere hopes that under new management they would step up their support game and deliver a functioning service I can trust to work. So far, this hasn't happened. I'm going to finish out my annual subscription, then move to another sync service. The Chrome web app doesn't make up for the backend support failures.
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Vikram - Multiplier AI
does not close popup window
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Karen Kefauver
I was set to use this until I saw the privacy policy/permissions literally gave this extension to DELETE my contacts???!!
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livfin goog
202010
Gmail Inbox extension Keeps freezing since past week. Only workaround is to remove from chrome and re-add. Full Contact used to be a valuable extension. Their data-agg business must be suffering. If this is not resolved by EoM, then I'm gonna be forced to cancel my acct as the poor experience is outweighing the value.
202007
Reduced from 4 to 3 stars. Very helpful, when it works. However, have been dealing with daily (yes, daily) connection failures for past 2-3 months. Have not reported to support (ok, that's on me), instead disabling and reenabling extension sometimes works. Other times, remove and reinstall is needed. Sadly, stability has chronically suffered recently. Support has been responsive anytime I've requested it, But, if I have to repeatedly open support request for a browser extension, then perhaps I'm using the wrong extension??
201906
Been using it for a year, and generally satisfied. Would give 5th start, except the latest version (upgrade to Contact+) has now twice failed to detect the hovering over different email addresses. Support had me uninstall and reinstall, which worked, but then 20 hrs later, failed again. Hope this is fixed soon. Hover feature is a great productivity gain.
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Froguetteminote
Obligation de s'enregistrer pour avoir accès aux fonctions de l'extendion alors qu'ELLE a déjà accès à notre compte google... je trouve ça très limite côté protection des données, même si côté look ça paraît mieux pensé que Gmail (mais tout est mieux pensé que Gmail, et quand on songe que Google domine la planète, que penser d'une telle indigence ?)
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Matteo Pellegri
invasivo, non si riesce a cancellare account
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Mahmudul Haq
Good
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Roy Munin
Well done! Thanks for making an official app on the gmail platform
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Nathan Yates
Slow to update - tech support not very helpful - quick to push for purchase
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Henri Berube
Waste of time. It doesn't work. Won't even open. And the contacts tags don't seem to carry over from on computer to another. Not impresed given all the company hype!
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Contacts+ for Gmail
