Five9 Agent Desktop Toolkit

Productivity

Version: 0.3

Last Update: 2019-10-03

Rating

16 ratings

Total Installs

30,000+

User Reviews


Marcus Parsons 2021-07-26 This extension goes along with the "genericAgent2.jnlp" program within Five9. You can download it by logging into Five9 and clicking "Agent" - "Desktop (Java)". That should have been how you got to this page, regardless.
Anniely Perdigon 2020-11-05 Unable to load the application. Please retry in a few minutes. Reload I have a chromebook and I get this error: Unable to load the application. Please retry in a few minutes. Reload I did this: Right click the five9 extension on the toolbar. Click options. Update the extension url to https://app-scl.five9.com/. and I didn't get an answer either
David Holland 2019-12-19 The URL link needs to be in the following format: http://localhost:9998/makeCall?number=##########&campaignId=#######&checkDnc=true number= the phone number to dial campaignId= the campaign ID to dial out on. You have to call Five9 to get these IDs. It does not work with generic tel:########## urls like what Skype uses.
James E 2017-08-21 does not lauch the extension. instead,a screen opens that says "Five9 CTI Web Services is not running!" can someone help?
wanderrina 2016-08-11 Being auto-detached.
Joshua Resneck 2016-04-08 04.08.16 - DOES. NOT. WORK. Please fix!
Marcus Parsons 2021-07-26 This extension goes along with the "genericAgent2.jnlp" program within Five9. You can download it by logging into Five9 and clicking "Agent" - "Desktop (Java)". That should have been how you got to this page, regardless.
Anniely Perdigon 2020-11-05 Unable to load the application. Please retry in a few minutes. Reload I have a chromebook and I get this error: Unable to load the application. Please retry in a few minutes. Reload I did this: Right click the five9 extension on the toolbar. Click options. Update the extension url to https://app-scl.five9.com/. and I didn't get an answer either
David Holland 2019-12-19 The URL link needs to be in the following format: http://localhost:9998/makeCall?number=##########&campaignId=#######&checkDnc=true number= the phone number to dial campaignId= the campaign ID to dial out on. You have to call Five9 to get these IDs. It does not work with generic tel:########## urls like what Skype uses.
James E 2017-08-21 does not lauch the extension. instead,a screen opens that says "Five9 CTI Web Services is not running!" can someone help?

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