Mitel Connect Mitel Connect

Productivity
Version: 1.1.122.0
Last Update: 2022-10-03

User Reviews


avatar David Sentelle
2022-03-17

They really need to fix this so on premises users can use it. This is especially the case since the Mitel Connect client doesn't work with Mac OS Monterey which machines are shipping with. The help option still links to Shoretel.com and fails to find the page over on the redirect to the Mitel site as well.

avatar Henry
2020-09-02

Softphone doesn't seem to work with all USB headsets. The software needs better audio options to choose both audio input and output just like every other standardized conference software for example. Likely, the current locked in default options to be able to choose only the input device is what is causing this issue. My headset works with every other application, skype, gotomeeting, zoom, microsoft teams, etc. Only Mitel seems to have an issue...

avatar Bob Shaw
2020-02-27

Quick and now stable. I use the Web Dialer all the time, my favorite feature. I wish that was an option on the Mitel Connect Client for Windows.

avatar Matt K
2019-12-17

Love this extension but also having an issue with it disabling automatically. We use Mitel at my company so this is the only extension that will work. Any updates on a timeframe for when this will be fixed?

avatar Josh Hampton
2019-12-17

It used to be great, but now it won't turn on, I turn it on and it immediately turns itself off

avatar Leonardo Flojo Jr
2019-12-16

I cant enable the extension please fix

avatar Pierre Lasnier
2019-10-14

Hi,
constantly crashing using the chrome extension (error:INHIBIT_STARTUP), sometimes work a bit after deleting/reinstalling the module... So very unstable !
Is there any working client for Linux ?

Regards

avatar Daniel Dougan
2019-09-03

This is good when using my Chromebook so I don't have to use Remote Desktop.

One thing that would help this and the Windows app would be a softphone dialer. Sometimes I have to make outbound calls and get through an automated phone system at the other end. ("Press 1 for X, press 2 for Y.") I don't have a way to press those numbers when using the softphone. Our company used to use MXIE. It had many faults, but one good thing it did have was a softphone dialer.

avatar Jeff Dickens
2019-05-01

This extension was great until recently when it started getting into a loop inserting the dial icon over and over. It's not specific to any web page. I demonstrated it with the mitel.com site, took a screen shot and sent it by email to the maintainer of record. They refused to address it, and instead sent this response. For the record we don't and won't have a Mitel account. We have a premises-based Shoretel system.



Hello Jeff,

I am unable to locate your Mitel account from your email address.If you do not have an account with us one of our local licensed partners may be able to assist.
To find local partners of Mitel please go to the site www.mitel.com/partners , enter your address for the location and search for partners.

Request you to please provide me with your:

Mitel Account No:
Company name:
Authorized person's email address:

Also you can contact our support team and they can open a ticket for you.
Dial 800-722-1301 option 2 and option 2.

avatar Corbin Fields
2019-03-08

I love this app. Use it all the time! The integration with Google is seamless and easy to use. Super happy I went with Mitel Connect for my business.

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