RingCentral for Google RingCentral for Google

Productivity
Version: 22.4.15
Last Update: 2023-02-05

Rating

240 ratings

Total Installs

200,000+

User Reviews


avatar Domenic Bartalotta
2021-04-24

if chrome didn't constantly delete the extension that would be great
also the memory in the extension is terrible i'm constantly having to re input the settings to get it to function with the polycom phones

avatar Michael Arndt
2021-04-21

Wish that the actual text message appeared in the Chrome notification pop up. Always when do I click on the notification it doesn't open up the message. The app pops up but I then have the extra step of having to navigate to the message section. Should just take me directly there.

avatar Amber Reza
2021-02-08

Why can you not use the messaging feature on the extension? You can do everything but that...

avatar Scott Muir
2021-01-25

Does not pop on screen for incoming calls. Pleasehelp.

avatar diany rodriguez
2020-12-29

The app has a bad habit of not sending my texts, or being unable to send texts, but not telling me they're not sent. I then have to open the app on my phone in order to make sure the texts were sent. Not to mention, since the update, I have to sign in and sign out after every time I open my computer in order to make calls. Now, as a lovely addition, I can't make calls through the browser at all. I keep getting the "Please grant RingCentral for Google to access your audio." Access has always been granted. That's never changed. . . I've reset the options to RE-grant access. . . I'm either gonna have to find a new app or stop updating it, because this is pretty silly at this point.

avatar Victor Cao
2020-12-09

Quick Call is Buggy. Clicking the message icon works, but clicking the dial icon opens a blank new tab without any information in the dialer. The plugins attempts use this link, but it doesn't go any further into the app: rcmobile://call?number=

avatar C W
2020-11-25

The extension works great except that SMS always defaults to using the browser. Ideally sms uses the same App as calling or we are given a way to customize the SMS app. As it stands MMS and attachments are not possible.

avatar Pancho Gomez
2020-09-17

I installed it this morning. The first call of the day came in, I answered using the desktop softphone, and then ended the call. Then RingCentral kept ringing incessantly. I systematically had to close and re-open everything on my computer until closing Chrome fixed the issue. The extension kept incessantly ringing even though there was no incoming call. That's all it took for me to remove it and continue on with the desktop app only.

avatar Devin Rose
2020-09-01

Won't let me login. Sends the security code to my email then it won't accept the code.

avatar Kelly Wornell
2020-08-31

I originally had the click to dial extension and it worked great. Came to work one day About 08/24/2020 and it not only no longer worked, it had been stripped out of my google chorme browser. Tried what they now called click to dial and it works ok for texting but not calling from an app for customerservice. Now I have to dial it manually. Their progress sucks.

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