8x8 Web Dialer 8x8 Web Dialer

Social & Communication
Version: 2.1.0
Last Update: 2023-03-16

User Reviews


avatar Daniel T.
2018-12-26

ZERO SUPPORT (It seems)

avatar Rex Rusling
2018-12-04

can't wait to get out of my contract.

avatar Aaron Thomas
2018-08-01

Has stopped working

avatar Connor Green
2018-07-19

It bugs out way too often to be useful. might as well just type the number in yourself

avatar Daniel Taban
2018-06-25

The extension has recently stopped highlighting all phone numbers on web pages. This may have occurred as a result of a recent chrome update. Can someone please look into this?!

avatar JSH
2018-05-30

Doesn;t even seem to work with Chrome now...

avatar Curtis Anderson
2018-05-29

Needs to have some basic options for sites and situations to not run the Add-On

avatar Jonathan Amiran
2018-04-10

Hi, Because the extension adds a link to an existing text it causes problems in our Intranet websites that rely on an numbers that are not necessarily phone numbers. Is there a way to filter out websites in the extension?

avatar Sage Grey
2017-07-07

I work for 8x8 Support and I get a lot of calls from Allstate customers using web based file management software (my most recent issue involved 'Myriad') where the web dialer will recognize ANY string of numbers (policy numbers, account numbers) as a phone number which not only triggers VOD and dials the number but makes it impossible to open the links because they're formatted as number strings. So far, the only solution is to disable the web dialer completely in Add-Ons. This completely negates the purpose of eAgent/Click2Pop integration and makes 8x8 look bad when I can offer no other solution. An option to only recognize phone numbers in brackets, or some other configurable option would be a lifesaver.

avatar Anthony Huffman
2017-05-16

Doesn't work in Google sheets. Doesn't work in infusionsoft. Doesn't work when I google a number. Pretty much pointless for all my needs. Needs to be rethought. Development should consider having a highlight+F6 feature like Ring Central.

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