Copper CRM for Gmail Copper CRM for Gmail

Productivity
Version: 2.0.69
Last Update: 2023-04-19

User Reviews


avatar Or Yarimi
2021-04-16

The extension doesn't work 90% of the time. Not detecting recipients, not allowing to turn off tracking, track email that it shouldn't etc.

Tried uninstall and re-install. Didn't help.

avatar Sean Henson
2021-03-02

Your classic bait and switch CRM. Promise you the world and the software comes up short. Missing major key functions to actually function a business. Made me pre pay for an entire year, and dont offer refunds or cancellations. That should tell you all you need to know.

avatar Jason Marcil
2020-12-22

The email tracker no longer shows the number of email opens within Gmail itself. I can still see the number of opens from the copper dashboard and the Gmail extension. Not sure if this was an intentional change.

avatar Tina Mowen
2020-07-07

Great option for small to medium businesses. The value for the price is great in comparison to competitors. The catch is that you need to take the time to customize for your business needs but once you get there, it is very helpful.

avatar Alex Bass
2020-07-01

2020 Update: The chrome extension is great, bringing all the best parts of Copper to Gmail. Particularly like the functionality that allows you to append a one-off email to an a record (person/opportunity/lead/company/project).

My only wish is that this was somehow enabled for Superhuman, as much of my team uses it in-place of gmail now. Though I know that's probably not something very high up the list - I can dream though, can't I?

They are adding some really cool functionality like being able to respond to comments without even leaving a Gmail email thread (inline to the email). Keep up the great work team!

Prior Review (12/2016):
Pretty much the same functionality as the standalone web app all within gmail. Incredible work and the UI/UX is phenomenal. Really looking forward to watching this thing grow.

The only turnoff for me at the moment is not having template functionality like what exists with StreakCRM. I am definitely switching over from Streak to Copper though. Really looking forward to the future updates and how you further integrate Google Apps with your CRM!

avatar Daniel Aracena Ayarza
2020-06-30

Comunicates so naturally and easily with my Gsuite account that looks like a part of Gmail itself.

avatar Omar Filali
2020-04-01

J'ai utilisé Copper pendant plusieurs mois. L'intégration avec G-Suite est très bonne. Cependant, lorsque j'ai résilié mon abonnement ... TOUTES mes données ont juste DISPARU!
Contrairement à G-Suite Copper ne conserve pas les données d'utilisation. S'agissant d'un CRM sensé encapsuler des données commerciale critiques, c'est intolérable.

avatar Karen Kefauver
2020-03-06

Copper CRM update needed! On your People form, under pull down menu for adding social contacts (thanks for having that feature) please remove Google+ (that's a dead network now) and instead replace it with Instagram!

avatar Dan Orre
2020-02-04

Good CRM solution, but very hard to cancel the service, charged me for an additional year that I couldn't dispute.

avatar Ryan Swan
2020-01-08

The extension has gotten EXTREMELY BUGGY, to the point of being unusable. It started over a month ago and all support says is "they're aware of it and working on a fix". The the sidebar and compose toolbar constantly refresh with every mouse click or typing action. There is some problem with the extension syncing to copper's servers. Using the most recent release of Chrome, uninstalled/re-installed the copper addon, cleared all cache...nothing fixes the issues.

The email tracking is also horrendously buggy. I've brought this to the attention of support over 6 months ago but nothing ever gets fixed.

I really want to like Copper, but at this point I'll probably be looking for a new CRM soon.

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